Privacy Policy

Last updated: 1 July 2026

LoganLEO (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices available to you when you visit our website, open a trading account, or use our platforms and services (the “Services”).

1. Who we are

The data controller responsible for your personal information is LoganLEO. For privacy-related enquiries, contact privacy@loganleo.com or write to 410 Sandtown, California 94001, USA.

2. Information we collect

We may collect the following categories of personal data:

• Identity data — name, date of birth, nationality, government ID, photographs, and proof-of-address documents.
• Contact data — email address, phone number, and mailing address.
• Financial data — bank details, payment card information (where applicable), source of funds, and transaction history.
• Account & trading data — login credentials, platform activity, orders, balances, risk profile, and communications with support.
• Technical data — IP address, device type, browser, operating system, cookies, and usage analytics.
• Marketing data — your preferences for receiving promotional communications.

3. How we collect data

• Directly from you when you register, verify your account, deposit or withdraw funds, or contact us.
• Automatically through cookies, logs, and similar technologies when you use our website or apps.
• From third parties such as identity verification providers, payment processors, credit reference agencies, and fraud-prevention services.

4. How we use your data

We process personal data for the following purposes:

• Opening and administering your trading account.
• Executing orders and providing platform functionality.
• Complying with KYC, AML, and other regulatory obligations.
• Preventing fraud, abuse, and financial crime.
• Processing deposits, withdrawals, and fee calculations.
• Providing customer support and responding to enquiries.
• Improving our Services, security, and user experience.
• Sending service-related notices and, where permitted, marketing communications.

5. Legal bases for processing

Depending on your location, we rely on one or more of the following legal bases: performance of a contract, compliance with legal obligations, legitimate interests (such as fraud prevention and service improvement), and consent where required (for example, certain marketing activities or non-essential cookies).

6. Cookies & analytics

Our website uses cookies and similar technologies to remember preferences, measure traffic, and improve performance. You can control cookies through your browser settings. Disabling certain cookies may limit platform functionality. Where required by law, we will request consent before placing non-essential cookies.

7. Sharing your information

We do not sell your personal data. We may share information with:

• Regulators, law enforcement, or courts when legally required.
• Identity verification, payment, and banking partners.
• Technology providers hosting our infrastructure, analytics, and communication tools.
• Professional advisers such as auditors and legal counsel under confidentiality obligations.
• Affiliated entities within the LoganLEO group where necessary to provide the Services.

All third parties are required to process data securely and only for specified purposes.

8. International transfers

Your data may be processed in countries outside your residence. Where transfers occur, we implement appropriate safeguards such as standard contractual clauses or equivalent mechanisms to protect your information in line with applicable data protection laws.

9. Data retention

We retain personal data only as long as necessary to provide the Services, meet regulatory record-keeping requirements (which may extend for several years after account closure), resolve disputes, and enforce agreements. When data is no longer required, we securely delete or anonymise it.

10. Security

We apply administrative, technical, and organisational measures—including encryption, access controls, monitoring, and staff training—to protect your data. No method of transmission or storage is completely secure; you are responsible for keeping your login credentials confidential and enabling two-factor authentication where available.

11. Your rights

Depending on applicable law, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of data where legally permitted.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is consent-based.
• Request data portability in a structured, commonly used format.
• Lodge a complaint with a supervisory authority.

To exercise your rights, email privacy@loganleo.com. We may need to verify your identity before responding.

12. Marketing communications

You can opt out of promotional emails at any time by using the unsubscribe link in our messages or contacting us. Service-related communications (such as security alerts or account notices) may still be sent as they are necessary for your account.

13. Children

Our Services are not directed to individuals under 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with data, please contact us so we can delete it.

14. Changes to this policy

We may update this Privacy Policy periodically. The “Last updated” date at the top will reflect revisions. Material changes may also be communicated by email or platform notice where appropriate.

15. Contact

For privacy questions or requests, contact privacy@loganleo.com.